Branch Address

112 Kingsland High Road, Dalston, Hackney E8 2NS 26–28 Goodmayes Road, Ilford, IG3 9UN

For General Enquiries Or Ordering Help

For all enquiries about orders, amending an order, or delivery enquiries please feel free to send us message.

MONDAY TO SATURDAY 11 AM – 7 PM
SUNDAY 11 AM TO 5 PM

Please place your order online. Our in-store teams can’t take new orders or look up existing ones, as they don’t have access to our ordering system for data protection reasons. For help with an order or delivery, email orders@askthepantry.co.uk.

General Queries from Our Customers!

FREQUENTLY ASKED QUESTIONS

Got a question about our delicious treats, ordering process, or anything else? You might find the answer here!

1. How do I place an order?

You can order directly from our website by browsing the menu and adding items to your cart. For custom cake enquiries, please use the form to enquire about cakes on our website, or contact us directly via e-mail or Instagram

2. Do you offer custom cakes?

Absolutely! We specialize in tailored cakes for birthdays, weddings and other special occasions. Please fill out the form for cake enquiries. We will contact you regarding your requirements and our availability.

3. How much notice do you need for custom orders?

We recommend ordering custom cakes at least 3 weeks in advance. However, depending on availability, you may be able to record your enquiries at the last minute. So please contact us!

4. Where are you based and do you deliver?

We are based in East London and offer collections from kitchens and delivery across London. Shipping costs vary depending on the location.

5. Can I pick up my order instead of having it delivered?

Yes! You can get your orders in our East London kitchen. We will provide you with your address and collective details as soon as your order is confirmed.

Send over your Query Now!